SHIPPING & RETURNS

ENJOY COMPLIMENTARY SHIPPING ON ALL ORDERS. 

We ship Worldwide. All orders are delivered to the customer’s doorstep.

All applicable customs and broker fees along with taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the value of your order directly on your package. It is at the sole discretion of the Customs agent to release your package. We have no control over possible delays due to Customs once the package has been sent. We have no control over how much duties and fees to your country are.

Orders will arrive within 5-7 business days (contingent on the customer providing the correct information as requested by the Customs Authority)

The Shipping Provider will contact the customer via phone and/or email in order to coordinate the delivery.

RETURNS AND EXCHANGES:

Unworn items may be returned within 14 days, in the original packaging and accompanied by the purchase receipt, for a refund.

Duties, taxes, brokerage fees, and return shipping costs are non-refundable.

You are responsible for the charges of the return shipping.

To return/exchange an item, contact Customer Service, via email: returns@toucheleathergloves.com to get elaborate instructions.